Refund policy
Return Policy
At CandleVista.space, we want every customer to shop with confidence. If you are not completely satisfied with your purchase, we proudly offer free returns and refunds within 30 days of receiving your order.
Eligibility
Items are eligible for return if:
- The request is made within 30 days of delivery.
- The product is returned in its original condition.
- Original packaging is included whenever possible.
- The item has not been intentionally damaged or altered.
Free Return Shipping
We provide free return shipping worldwide on all eligible orders.
After contacting customer support, you will receive complete return instructions.
Refund Process
Once the returned item has been received and inspected, refunds will be issued to your original payment method.
Depending on your financial institution, refund processing may require several business days.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photographs of the product.
We will arrange a replacement or full refund as quickly as possible.
Contact
Email: christodoulouyenney4101@hotmail.com
Phone: (647) 796-1393